Privacy Policy

This Privacy and Cookie Notice explains how Centro collects, uses, stores, and protects your personal data when you visit our website or mobile applications.

1. The Data We Collect

We collect personal data to deliver and improve our services. This includes three categories:

Information You Provide

When you interact with us directly, submit a form, or engage with our team, we collect the details you supply, including your name, contact information, company details, and any other information relevant to your inquiry or service agreement.

Information From Your Use of Our Website

We automatically collect data about how you use our website and applications, including browsing activity, session duration, and interactions with our content.

Information From Third Parties

We may receive information about you from third parties such as referral partners, analytics providers, and professional networks.

2. Cookies and How We Use Them

A cookie is a small file placed on your device when you visit our website, with your consent. Cookies help us distinguish you from other visitors and improve your browsing experience. We use cookies for the following purposes:

  • ● Counting visitors and understanding how they navigate the site, so we can improve usability
  • ● Remembering your preferences, language settings, saved items, and account details
  • ● Delivering relevant communications and promotional content based on your interests

Approved third parties, including search engines, analytics providers, social media platforms, and advertising partners, may also set cookies when you use our website.

3. How We Use Your Personal Data

We use your personal data to operate, deliver, and improve the services we provide. This includes:

  • ● Responding to your inquiries and service requests
  • ● Managing your partnership with us
  • ● Processing service agreements and related documentation
  • ● Enabling participation in campaigns, events, and polls
  • ● Improving our website, platforms, and services
  • ● Sharing relevant service information and updates
  • ● Meeting our legal obligations, including identity verification where required
  • ● Preventing fraud

4. How We Share Your Personal Data

We may share your personal data with third parties in the following circumstances:

Delivering Services

When fulfilling our service commitments, we may share relevant information with partners and providers involved in service delivery.

Working With Service Providers

We engage third-party providers to perform functions on our behalf, including data hosting, analytics, and payment processing, marketing support, and customer communications.

Business Transfers

As Centro grows, we may buy or sell businesses or services. In those transactions, customer data may be transferred along with other business assets.

Fraud Prevention

We may share account and transaction data with other organizations for identity verification, credit risk management, and legal compliance.

When we share your data with third parties, we:

  • ● Require them to handle your data in accordance with this Privacy and Cookie Notice
  • ● Permit them to process your data only for specified purposes and under our instructions
  • ● Do not allow them to use your personal data for their own purposes

5. International Transfers

Where permitted by applicable law, we may transfer your personal data to locations in other countries. When we do, we put appropriate safeguards in place to protect your data and maintain your legal rights under this Privacy and Cookie Notice and the laws of your jurisdiction.

6. Data Security

We maintain robust security measures to prevent unauthorized access, accidental loss, misuse, alteration, or disclosure of your personal data. Access is restricted to authorized employees, officers, contractors, and third parties who require it for business purposes. All parties with access are bound by confidentiality obligations and process data only under our direction.

We have procedures in place to address any suspected data breach and will notify you and the relevant authorities where legally required.

7. SMS Messaging & Mobile Data Privacy

Mobile Number and Messaging Consent Data

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

Message Frequency & Rates

By providing your mobile number and opting in, you agree to receive recurring SMS messages from Centro. Message frequency varies. Message and data rates may apply.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us.

Links to Privacy Policy and Terms

Our SMS messaging program is governed by this Privacy Policy and our Terms & Conditions. Please review both before opting in.

8. Your Legal Rights

It is important that the personal information we hold about you remains accurate and current. Please let us know if your personal data changes during your relationship with us.

Under applicable data privacy legislation, you have rights in relation to your personal data. These may include the right to access, correct, or delete your data, to object to or restrict processing, and to unsubscribe from our communications.